Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Name, email, phone number, business details

  • Communication data (e.g., call transcripts, chat interactions)

  • Billing and payment information

  • Technical data (IP address, browser, device)

2. How We Use Your Information

Your information is used to:

  • Set up and deliver AI communication services

  • Provide customer support and product updates

  • Process payments and manage subscriptions

  • Improve platform functionality and user experience

  • Send promotional offers with consent

3. Sharing & Disclosure

We do not sell or rent your data. We may share your data with:

  • Third-party tools for SMS, voice, or CRM integration

  • Payment processors (e.g., Stripe)

  • Legal authorities if required by law

All vendors must comply with data protection standards.

4. Data Security

We implement industry-standard encryption and access controls to protect your data. However, no method of transmission is 100% secure.

5. Data Retention

We retain your information as long as your account is active or as required for legal and business purposes.

6. Your Rights

You may:

  • Request access to your data

  • Request corrections or deletion of your data

Withdraw consent at any time (may impact service delivery)

7. Cookies & Tracking

We use cookies to personalize your experience and analyze traffic. By using our site, you consent to cookie usage.

8. Third-Party Links

Our site may contain links to third-party platforms. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact

For privacy-related concerns, contact us at: [email protected]

Crafted in NZ, Delivered Globally

PO Box 160081 Christchurch New Zealand 8042

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